The City enters into franchise agreements to allow private companies access to the City rights-of-way. The City currently has the following non-exclusive franchise agreements:

• Comcast of Colorado, LLC

• Authorizing Ordinance - Ordinance No. 1685, Series 2015
• Franchise Agreement, 2015
• Customer Service Standards - Ordinance No. 1686, Series 2015
  Complaints about your Comcast service should initially be directed to the service provider. If your complaints cannot be resolved by the provider, please contact the City Manager’s Office (303.335.4536) for additional help. The City does not have the authority to adjust or control rates, but may be able to help if you have poor service or billing errors.
• Additional Cable Franchise Information
• Comcast Agreement for Residential Services

• Public Service Company of Colorado (dba Xcel Energy)

• Authorizing Ordinance - Ordinance No. 1527, Series 2007
• Franchise Agreement, 2007

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Flash Player QuickTime Windows Media Player Microsoft Silverlight Word Viewer Excel Viewer PowerPoint Viewer