Show/Hide

During the Safer-at-Home order the Louisville Public Library will continue to be closed to the public.  We will begin offering contactless curbside pickup of library holds, and the book return will be open, Wednesday through Friday, starting May 20. View more information about Curbside Holds Pick-Up & Book Returns.  For more information about all City facilities, visit the COVID-19 webpage.

Curbside Holds Pick-Up & Book Returns

Print
Press Enter to show all options, press Tab go to next option

In the Library's Phase One Reopening Plan:

  • The library building will be closed to the public and there will be no in-person programs or events of any size.
  • The drive-up book drop will be open 11 am Wednesday – 6 pm Friday, starting the week of May 18.
  • Starting May 20, curbside delivery will be available by appointment and drop-in, Wednesday – Friday 11 am to 6:15 pm. 
  • Starting May 25, Louisville Library cardholders who live in Louisville and Superior will be able to place up to five holds on items in the Louisville Library collection. 
  • The due dates on checked-out items have been extended until June 30.  Please feel free to hold onto your items if you’re still enjoying them. No fines will accrue on any items for the duration of the closure.

Further detail

The drive-up book drop will be open 11 am Wednesday – 6 pm Friday, starting the week of May 18. Please allow up to 10 days for materials to be checked in from your account, as materials will be quarantined for 7 days prior to being checked-in by staff.

During the first week of curbside service all patrons who had holds on the holds shelf prior to closure will get a phone call from library staff asking if they would like to set an appointment to pick up their items.  This gives staff an opportunity to work out the kinks in a controlled environment before opening up curbside service to all.

Starting May 25Louisville Library cardholders who live in Louisville and Superior will be able to place up to five holds on items in the Louisville Library collection.  These limits are necessary as the Flatirons Library Consortium (FLC) courier is not currently running, and two of the FLC libraries don’t intend to open for some time.  We will raise the holds limit once we have workflow and capacity worked out.  Once all FLC libraries are open and courier is running all limits will be reevaluated.

When a patron’s hold is ready, they will get an email with a link to make a pickup appointment.  Patrons will be encouraged to do this, but may also drop by the Library and call for their holds from the surface parking on the north side of the building.  A Library employee will bag the items and place them outside for pickup.  Patrons are instructed to stay in their vehicles until Library staff return to the building. Please note that the City Ordinance requires facial coverings must be worn outdoors where social distancing of 6 feet cannot be maintained.

Library staff intend to add additional services as we become more skilled and comfortable with the new service model.  In the near future, assuming staffing levels remain constant, patrons will be able to request a stack of picture books or a few fiction titles, a family “make & take” craft project and their 3d printed item to be delivered curbside. 

We are also considering how to bring back our homebound delivery service in a safe way, and possibly expand it to serve more of our senior community.  In addition, we hope to offer patrons access to computers as soon as we can.  We know members of our community need those resources to be able to apply for unemployment and other aid.

*This plan is subject to change based on further public health guidance

 

For questions or assistance with library services, please email ref_desk@louisvilleco.gov or call 303-335-4820.

For more information about the City's Reopening Plan, visit the Coronavirus (COVID-19) Update webpage.