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Safer at Home
On May 25, Governor Polis announced that Safer at Home will be extended until June 23. He also announced reopening safety guidelines for restaurants, summer camps and private camping. Read the State's FAQ for more information or visit the Colorado Safer At Home website for more details. The Boulder County Public Health website also has information and checklists for businesses.
Guidance for businesses is available on our Business Resources website.
What are social distancing requirements?
Keeping 6 feet between all people at all times. The 6-foot rule does not apply to people who live in the same house as you, in other words, your roommates and family. But if you, your family, or your roomates get sick, they must self-isolate.
Who should I call with questions?
If you have questions about the order or other topics related to COVID-19, please visit the State’s website at https://covid19.colorado.gov/. Many questions can be answered through the resources at this site. If something is still unclear, you should call CO-Help at 303-389-1687 or 1-877-462-2911 or email email@example.com. For human and social services-related issues, please call 2-1-1.
Still have questions? You can call the Boulder County Call Center at 720-776-0822. Please note that specific legal guidance cannot be provided. The Center is open 8 am–6 pm, Monday-Friday.
You can submit reports of violations of the stay at home order to Boulder County at https://bouldercounty.wufoo.com/forms/z1kb0mgd1xx03yf/. You can also submit violation reports to the Colorado Attorney General is taking reports of violations at firstname.lastname@example.org.
Facial Covering - City Ordinance
Beginning May 7 at 11:59 pm:
- Indoors in Louisville - Facial coverings must be worn when inside a business that is open to the public, including an office or other facility where government services may be accessed.
- Outdoors in Louisville - Facial coverings must be worn outdoors where social distancing of 6 feet cannot be maintained.
Facial covering is defined as a cloth, fabric, or other soft or permeable material, without holes, that covers only the nose and mouth and surrounding areas of the lower face. They may be factory- or handmade and improvised from ordinary household materials.
Refer to the City Ordinance for details and exceptions.
Additional business guidance and signage is available on the Business Resource's website.
Using a facial covering, practicing social distancing, and washing your hands regularly during Safer At Home helps to minimize the spread of COVID-19 by reducing exposure to the virus to protect vulnerable populations and to prevent the health care system from being overwhelmed.
Masks should be washed in a washing machine with hot water and detergent (or a 10% bleach and water mix) when you return home and hands should be washed with soap and water for at least 20 seconds.
It is unlawful to enter a place of public accommodation (i.e. a business open to the public) without wearing a facial covering. The owner or person in responsible control for the premises will be held liable for anyone who does not wear a facial covering while on-site. Exceptions may apply (i.e. children under the age of 2, persons with existing health conditions, etc.).
For non-urgent violations/concerns relating to the City’s facial coverings ordinance, please email CityofLouisvilleOrders@LouisvilleCO.gov
Updated May 26, 2020 - reopening dates are subject to change.
The City’s plan for reopening facilities and services is based on our commitment to protect City staff and residents, and in adherence to the most up to date State of Colorado and Boulder County public health orders.
Read the City's Phase One Reopening Plan for details of the City's approach to reopening facilities.
After consulting with internal and external partners including guidance from the Governor’s Office and following the Federal/State declarations of disaster emergency, the City closed all City facilities effective March 16, 2020 at 5 pm. This includes City offices, the Louisville Public Library, the Historical Museum, the Louisville Center for the Arts, and the Louisville Recreation & Senior Center.
City staff continue to provide services remotely if possible.
See below for details.
Essential services - OPEN
The City continues to provide essential services to the community, including emergency response, public safety, water utilities and snow removal services and maintenance and operations of critical functions. The Louisville Police Department asks that residents only make contact with the Police Department for essential issues and continue to practice social distancing. In the case of an emergency, please continue to call 911.
City Hall - BY APPOINTMENT ONLY (Starting June 2)
City Hall remains closed for drop in services, but appointments will be available on Tuesdays and Thursdays starting June 2. See tab below for appointment details and requirements.
Municipal Court - BY APPOINTMENT ONLY
The Municipal Court has resumed a regular Court schedule. Court dates are by appointment only and drop in visits are not allowed. If you have questions about a ticket, a payment, or a future court date, please call 303.335.4653 or email LindaL@LouisvilleCO.gov.
Police Department Building - CLOSED TO THE PUBLIC
The Police Department remains closed to the public until further notice.
City Services - CLOSED TO THE PUBLIC
City Services remains closed to the public until further notice.
Recreation & Senior Center - CLOSED TO THE PUBLIC
The Recreation & Senior Center remains closed to the public until further notice.
The Recreation & Senior Center is waiving all cancellation policies until further notice. We are also suspending auto debits for annual passes. Once the facility re-open’s we will work with all pass holders to extend their expiration date to mirror the time lost due to the closure. Regarding programming please email the program supervisor (https://www.louisvilleco.gov/government/departments/recreation/contact-info) to request a household credit, refund or with questions.
Louisville Public Library - CLOSED (Curbside service now open)
The Library building remains closed to the public until further notice. Curbside service began on May 20.
Items currently checked out have had due dates extended for the duration of the closure. No fines will accrue on any items for the duration of the closure.
Coal Creek Golf Course - OPEN
Golf is an allowed recreation activity under state and county guidance. Coal Creek Golf Course reopened on April 25 with strict social distancing restrictions in place.
The cart paths are now closed to the public, and all non-golf activities are prohibited, including but not limited to: walking/jogging, dogs, bike riding, fishing and cross country skiing/snow shoeing.
Outdoor recreational facilities - SEE BELOW
Some outdoor recreational facilities remain closed and some have reopened with restrictions. See below for details.
Open outdoor facilities
The following amenities are open with restrictions
- Skate Park
- In-line Hockey Rink
- Volleyball Courts
- Bocce Ball Courts
- Tennis courts
- Basketball courts
- Community Park Dog Park
- Davidson Mesa Dog Off-leash Area
In accordance with City Ordinance, visitors to any outdoor facility are required to wear facial coverings where social distancing of at least six feet cannot be maintained.
Specific guidelines for each facility can be found online in the City’s First Phase COVID-19 Reopening Plan and signs are also posted on site. Failure to follow guidelines could result in loss of privileges and potential closure of facilities
Closed outdoor facilities
The following amenities will remain closed until the City receives specific guidance around how to safely permit their opening and manage the associated resource and enforcement needs:
- Park Shelters/Pavilion
- Public Restrooms
- Memory Square Pool (Closed for the 2020 season)
For questions, please email email@example.com
Parks and open space - OPEN
At this time parks, open space, fields and trails remain open. Group sports or activities that would break Social Distancing Requirements are prohibited. Individuals must adhere to social distancing practices and maintain a minimum distance of 6 feet from others.
4th of July fireworks - CANCELLED
For the health and safety of our community, this year's 4th of July fireworks have been cancelled.
Street Faire 2020 - CANCELLED
Louisville's Downtown Business Association and the City of Louisville announced the cancellation of Summer Street Faire 2020.
Trash, recycling and compost
See the Trash, recycling and compost during COVID19 page for changes to Republic's service.
The City of Louisville is committed to providing Louisville residents with water utilities throughout the temporary closure of City facilities.
Our teams at Louisville’s Water and Wastewater Treatment facilities are working diligently, as they always do, to provide safe, clean drinking water to the residents of our city, and to ensure an efficient wastewater system. Visit Your Water and COVID-19 to find out how the City is keeping your water safe and what you can do to help.
All water disconnections and the assessment of interest and penalties on delinquent accounts have been temporarily suspended.
Residents should not attend City Council meetings but watch on Channel 8 or stream online (https://www.louisvilleco.gov/government/meeting-videos) and submit comments/questions ahead of time by emailing firstname.lastname@example.org. Board and commission meetings can also take place remotely as needed.
Non-essential City business
If you have non-essential business with the City, please email or call. We are temporarily suspending all in-person services, including most building inspections (call the Planning/Building Safety Department for more details). Staff is working to offer services remotely in the meantime. Additionally, residents should not attend City Council meetings but watch on Channel 8 or stream online (https://www.louisvilleco.gov/government/meeting-videos) and submit comments/questions ahead of time by emailing email@example.com. All other board and commission meeting have been cancelled at this time. We are exploring options for electronic meetings and may be able to use this platform for some meetings until in-person events resume.
Cancelled or postponed events
To view the list of cancelled or postponed events, visit the City's website and view the calendar at https://www.louisvilleco.gov/calendar.
For cancelled or postponed events and programs at the Recreation & Senior Center, visit https://www.louisvilleco.gov/residents/recreation-senior-services.
On Tuesday, June 2, Louisville City Hall (749 Main Street) will reopen for appointments only on Tuesdays and Thursday between 8 am and 12 noon. Drop in services are not available. The second floor will remain closed to members of the public and all appointments will take place on the first floor.
All online services will continue, and in-person services will only be provided when online/remote services cannot address customer needs.
Online services include:
- Utility bill and sales tax payments (also through mail or the drop box outside of City Hall)
- Permits and licensing
- Planning applications
Making an appointment
In-person, phone, and video conference appointments are available.
To request an appointment, use the Staff Directory or contact the relevant department by phone or email:
Building permits and inspections – 303.335.4584 or Building@LouisvilleCO.gov
City Manager’s Office – 303.335.4533 or DBurgess@LouisvilleCO.gov
City Clerk – 303.335.4574 or CReason@LouisvilleCO.gov
Economic Vitality – 303.335.4533 or MPierce@LouisvilleCO.gov
Finance Department – 303.335.4500 or SueB@LouisvilleCO.gov
Human Resources – 303.437.5253 or LeslieR@LouisvilleCO.gov
Parks, Recreation and Open Space – 303.335.4735 or Parksandrec@LouisvilleCO.gov
Planning – 303.335.4592 or Planning@LouisvilleCO.gov
Public Works – 303.335.4608 or KerryH@LouisvilleCO.gov
Facial covering required
When attending an appointment, the following is required to protect visitors and staff:
- Wear a facial covering that covers the nose and mouth. In accordance with City Ordinance, it is unlawful to enter a place of public accommodation without wearing a facial covering.
- If you are sick, stay home. Contact a health care provider for guidance if you are experiencing symptoms of COVID-19.
- Utilize sanitizing stations for customers upon entrance to the building.
- Maintain adequate spacing (6 feet) with all individuals inside and outside facilities.
- Respect all tools to keep patrons and staff adequately spaced (i.e. tape markers on the floor, sign stands, ropes, sneeze guards).
- Wash hands frequently, especially after coughing or sneezing. Wash with soap and water for at least 20 seconds.
The City has launched a new website where you can find out how to support local businesses during COVID-19. LouisvilleCO.gov/SupportLocal. Even if you can’t buy something in-person, this is a great time to support a social media account or leave a Yelp or Google review for a business you’ve visited in the last year. Every little bit helps.
Local businesses can access resources and support on the City's Business Resources website.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
- Shortness of breath or difficulty breathing
- Muscle pain
- Sore throat
- New loss of taste or smell
Children have similar symptoms to adults and generally have mild illness.
This list is not all inclusive. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.
This list is not all inclusive. Please consult with your medical provider for any other symptoms that are severe or concerning to you.
Feeling sick? Have a fever or cough? Not sure what to do? Use the symptom checker from the Colorado Department of Public Health and Environment (CDPHE) to report your symptoms and help public health build a better picture of how COVID-19 is spreading in Colorado. You can find it at https://intake-app-dot-cdphe-erm.appspot.com/intake-form.
Testing in Boulder County
Regardless of whether or not you are diagnosed with COVID-19, if you don’t need to be hospitalized, your treatment will be the same, no matter the test result. Ideally, everyone who wanted a test would be able to get one, but right now, that is not possible due to limited testing capacity.
Boulder County Public Health is working closely with partners and local laboratories to increase testing capacity in Boulder County. Testing capacity has been impacted by a lack of availability of materials for testing, such as nasal swabs and the viral medium that is needed in order to do the tests.
Visit the Colorado Department of Public Health and Environment COVID testing webpage for a list of private clinics in Colorado offering COVID testing for individuals with symptoms or in a high risk category.
Clinica Family Health
In response to the COVID-19 pandemic, Clinica Family Health and Boulder County Public Health are partnering to offer testing for the novel coronavirus to the general public experiencing symptoms of COVID-19. Drive-through testing is available at Clinica’s Lafayette facility at 1735 S. Public Road. No appointment necessary.
Monday-Friday, 9 a.m. to noon, or until daily testing supplies run out
Lafayette location only: 1735 S. Public Road, Lafayette, CO
For questions, please call (303) 650-4460.
Boulder Community Health
BCH has partnered with local testing company Biodesix to offer expanded access to diagnostic COVID-19 testing. Symptomatic patients can now schedule appointments at drive-up testing sites in Boulder and Erie:
• Della Cava Family Medical Pavilion parking garage, level 5
4801 Riverbend Road, Boulder
• Erie Medical Center parking lot
101 Erie Parkway, Erie
Testing is available by appointment at both drive-up testing sites on weekdays, 8 a.m. to noon.
Testing is available with a physician’s order for patients currently experiencing COVID-19 symptoms, which include fever, new cough/shortness of breath, or two or more of the following: loss of taste/smell, chills, muscle pain, headache, sore throat.
If you have a BCH physician, you can call that clinic to schedule a convenient virtual visit to assess whether a COVID-19 test is warranted. Your physician can order the test for you.
Individuals without a BCH physician can call their primary care physician or 303-415-8180 to be screened for scheduling a COVID-19 test.
Once an order is placed, patients will be contacted within 24 hours to schedule the test.
There are a very limited number of FDA-approved antibody (or Serological) tests available at this time. Because COVID-19 is so new, some of the antibody tests currently available may only tell a person if they have been exposed to the virus, and not if they are immune to future infection. If you are interested in an antibody test, your best option is to talk with your healthcare provider.
To protect yourself and others, please remember to:
- Comply with public health orders. Everyone should try to stay home and continue practice social distancing at a minimum of 6 feet from others during essential activities and when recreating outdoors.
- If you are sick, stay home. Contact a health care provider for guidance if you are experiencing symptoms of COVID-19.
- Cover your nose and mouth when coughing and sneezing.
- Wear a facial covering when outside of your home.
- Avoid close contact with others (within 6 feet), especially those at higher risk including people who are 60 years and older, have underlying health conditions, have weakened immune systems or are pregnant.
- Wash your hands frequently – remember to wash your hands after coughing or sneezing. Wash with soap and water for at least 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer that contains at least 60% alcohol to clean hands.
The City declared a local disaster emergency on March 15. The declaration can be viewed online at https://www.louisvilleco.gov/Home/ShowDocument?id=26483. The declaration of local disaster emergency allows the City to access emergency funds, Federal and State assistance, adjustments to policies, procedures and ordinances to ensure the public’s health and welfare and remove barriers to support our timely response to COVID-19.
The City Manager and staff have been participating in daily calls with Boulder County Public Health and the Boulder Office of Emergency Management to stay up-to-date on the situation as it rapidly evolves. Representatives also participating in these calls include: all Boulder County municipalities, the Sheriff’s Office, fire districts/departments, state health officials, school districts/institutions and courts. We’ll continue to share new information as it becomes available.
You can read about donation and volunteer opportunities at: https://www.louisvilleco.gov/residents/coronavirus-update/community-resources. There is also information about taking care of yourself and resources for seniors.
More information on COVID-19
Coronaviruses are a large family of viruses that cause respiratory symptoms such as fever, cough and shortness of breath. These viruses spread through coughing or sneezing, much like the flu. You can get current information from Boulder County Public Health and the Colorado Department of Public Health and Environment, as well as recommendations on what you can do to stay healthy.
Governor Polis announced the state’s new COVID-19 website at covid19.colorado.gov. The Governor also announced that childcare for essential workers (including but not limited to hospital and healthcare workers including ALL hospital support staff, police, EMT, firefighters and correctional officers, long-term care, mental health workers, etc.) is being made available via COVIDchildcareColorado.com.
Boulder County Public Health COVID-19 website – https://www.bouldercounty.org/families/disease/covid-19-spanish/
Boulder County Public Health Facebook page - https://www.facebook.com/SaludPublicadelCondadodeBoulder/
Cultural Brokers Suma Project Facebook page - https://www.facebook.com/BoCOSuma/
The State of Colorado’s Safer at Home materials in Spanish - https://drive.google.com/drive/folders/1wvUvHmRb1EgsjT0_tMebKjbJAryWs3oI