The City’s phased plan to reopen facilities and services is based on our commitment to protect City staff and residents, and in adherence with the most up-to-date State of Colorado and Boulder County public health orders. To learn more about which City facilities have reopened or plan to reopen, visit the COVID-19 webpage.

All billing for water, sewer, and refuse/recycling/composting services are done by the Finance Department. 

All payments should include your 1-5 digit account number for accurate posting. Payments can be made:

Have you had a water leak? You can request a water leak credit within 60 days after the leak is repaired using the Water Leak Credit Form.

If you have questions about your utility bill or your meter reading, please contact the Utility Billing Department ( at 303.335.4501.

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