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Welcome to our new website!
Welcome! We hope you find our new website helpful and easier to navigate. It's now as easy to use on your smartphone as your desktop. Take a tour and please tell us what you think.
You can make utility payments by check, cash and credit/debit card with no fees. Payments can be done online, in person or by mail.
As the homeowner, you have full online account access. With full account access you can log in to make a payment in any amount. You can also set up automatic payments.
Your username is your account number. It can be found on your utility bill.
We must have your email in your utility account to request a password.
Review instructions for help with your password, log in or automatic payments. Email Customer Service or call (303) 335-4501 if you need to verify your account number or email address.
With your PayID, you can pay the current outstanding balance without logging into the site. Your PayID is found on your utility bill.
With guest access you can only pay the current balance. You cannot change the amount.
Review instructions for help with Express Pay without logging in. Email Customer Service or call (303) 335-4501 if you need to verify your PayID.
Make checks out to City of Louisville. Please include the remittance slip or note your address and/or account number.
Drop box: Drop off check payments anytime to our secure drop box in front of City Hall.
Walk in: Make in-person cash, check or credit/debit payments during City Hall office hours.
Office hours and location:
City Hall
749 Main St
Louisville, CO 80027
Monday - Thursday, 8am - 4pm
Make checks out to City of Louisville. Please include the remittance slip or note your address and/or account number.
Mail check payments to:
City of Louisville
PO Box 173883
Denver, CO 80217-3883
Utility Billing Division
Phone: (303) 335-4501
Email Utility Billing Division
Our address:
City Hall
749 Main St
Louisville, CO 80027
Our office hours:
Monday-Thursday: 8 a.m.–4 p.m.
Phone support hours:
Monday-Friday: 8 a.m.–5 p.m.
